Frequently Asked Questions

Are your products handmade?

Yes, all of our wax melts and candles at Yuiiiiico are lovingly handcrafted. We take immense pride in meticulously crafting each item, ensuring attention to detail and quality in every piece.

Are your products made with natural ingredients?

We take pride in using natural and safe materials for our wax melts and candles. Our wax melts are a blend of soy wax and beeswax, combining nature's goodness to create a delightful and safe melting experience.

For our candles, the majority also utilize a mix of soy and beeswax, ensuring a cleaner and eco-friendly burn. In some cases, we enhance the aesthetics of our candles using materials like alcohol ink, which do not compromise the functionality or safety of the candles. These additions are purely for visual appeal, maintaining the integrity and quality of the candle.

How long does it take for my order to be prepared?

As passionate creators, we start crafting your order as soon as it is placed. Please allow us 2-5 business days to meticulously prepare and package your items before they are ready for shipping. Your patience is greatly appreciated as we prioritize quality and perfection.

Do you accept returns?

Due to the nature of our consumable products, we are unable to accept returns for hygiene and safety reasons. However, we do accept order cancellations within 2 days of your order being placed. If you have any concerns or issues with your order, please do not hesitate to reach out to us. We are committed to addressing any problems and finding suitable solutions.

Custom and Personalized Orders

At this time, we do not offer customization or personalization services. Our products are carefully crafted according to our standard designs and scents to maintain consistency and excellence for all our customers.

For any other inquiries or assistance, feel free to contact us. Your satisfaction and delightful experience with Yuiiiiico are our top priorities.